oja89 Platform Privacy Notice

This page describes what we collect when you use oja89 and how we keep that data protected. We take your privacy seriously. When you open an account, deposit funds, place bets on Liga 1 or Piala AFF markets, access our live-dealer tables, or use any other oja89 service, we collect certain information about you. We use that information to operate the platform, verify your identity, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with local regulations.

Our privacy policy applies to all users of oja89 across supported jurisdictions. We are transparent about what data we hold and how we use it. This notice explains your rights and our responsibilities. If you have questions about how we handle your personal information, contact our support team through the in-app help menu or use the contact details at the end of this page.

Your use of oja89 signifies that you have read and accepted this privacy policy. We may update this notice from time to time — any changes will be published here, and your continued use of oja89 constitutes acceptance of the updated policy.

What Data We Collect on oja89

We collect information in three categories: account data, transaction data, and behavioural data. When you open an account on oja89, we collect your name, email address, phone number, date of birth, and residential address. We use this information to verify your identity, prevent fraud, and contact you about your account. We also collect your payment details — your bank account number if you deposit via BCA, e-wallet, mobile banking, or local payment, or your e-wallet identifier if you use online payment, e-wallet, mobile banking, local payment, or online payment.

Transaction data includes every bet you place, every casino hand you play, every slot spin, and every withdrawal you request. We record the time, amount, odds or game type, and outcome of each transaction. We use this data to settle bets correctly, process withdrawals, and detect suspicious activity. Behavioural data includes how often you log in, which markets or games you access, and how long you stay on the platform. We use this to understand user patterns and improve our service.

We may also collect device information — your operating system, browser type, IP address, and device identifier. This helps us prevent fraud and optimize the mobile experience on oja89 across different devices and network conditions.

Data storage: We store your personal information on secure servers. Some of our servers may sit outside your jurisdiction. By using oja89, you consent to this international data transfer.

How We Use Your Data on oja89

We use your data for legitimate operational purposes. First, we verify your identity — this is a legal requirement in most jurisdictions where we operate. Before your first withdrawal, we conduct Know Your Customer (KYC) checks using the personal information you provide. Second, we process deposits and withdrawals. When you transfer funds via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, we share your transaction details with the payment processor only to the extent necessary to complete the payment. Third, we settle bets and casino games. We use your betting data to calculate winnings and losses accurately.

Fourth, we comply with legal obligations. We may disclose your information to regulators, tax authorities, or law enforcement if required by law. Fifth, we detect fraud and abuse. We use automated systems to flag unusual betting patterns, duplicate accounts, or attempts to exploit our systems. If we detect suspicious activity, we may freeze your account pending investigation. Sixth, we improve our service. We analyse aggregated, anonymised data to understand which markets are popular during Liga 1 matches or Piala Indonesia tournaments, and we use this insight to refine our offering.

Third-Party Processors on oja89

We share your data with third parties only when necessary to operate oja89. Payment processors for local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment receive your transaction details to process deposits and withdrawals. These processors have their own privacy policies — we recommend you review them. Identity verification providers receive your personal information to conduct KYC checks. Our hosting providers store encrypted copies of your account data on their servers. Betting settlement providers receive bet details to confirm match outcomes and calculate payouts. None of these third parties may use your data for purposes other than providing their service to us.

We do not sell your personal information to third parties for marketing purposes. We do not share your data with advertisers or data brokers. The only exceptions are law enforcement requests with proper legal authority and regulatory compliance requirements.

Your Rights and Our Commitments on oja89

You have the right to access, correct, or delete your personal information. If you want to know what data we hold about you, request a data export, or ask us to delete your account and associated data, contact our support team. We will respond within standard timeframes. You also have the right to object to automated decision-making — if we use automated systems to flag your account for investigation, you can request a human review.

We are committed to protecting your data. We use encryption for data in transit and at rest. We conduct regular security audits. We limit employee access to personal information on a need-to-know basis. We maintain backup systems to prevent data loss. However, no security system is perfect — if a data breach occurs, we will notify affected users as required by law.

Our data retention policy is as follows: we keep your account information for as long as your account is active, plus a retention period after closure for legal and compliance purposes. Transaction data is retained for at least five years to comply with anti-money-laundering regulations. Temporary log data (like IP addresses) is retained for up to one year.

Cookies: We use cookies to maintain your session on oja89, remember your preferences, and analyse how you use the platform. You can disable cookies in your browser settings, but this may affect your experience. We do not use cookies to track you across third-party websites.

Contact and Jurisdiction on oja89

If you have questions about this privacy policy, wish to exercise your rights, or believe we have misused your data, contact our support team through the in-app help menu. You can also submit a formal request in writing to our registered address. We will investigate and respond within the timeframe required by local law.

Our services are available only where local law permits. Different jurisdictions have different data protection laws — we comply with the applicable regulations in each region where we operate. If you reside in Jakarta, Surabaya, Bandung, or Medan, you may have specific rights under local data protection frameworks. We undertake to honour those rights.

By using oja89, you acknowledge that you have read this privacy policy and agree to our collection and use of your personal information as described. If you do not agree, do not use the platform. Your continued use of oja89 constitutes ongoing consent to this notice.

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